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How to create a customer?

Marina Voytenko
Marina Voytenko
  • March 29, 2023 13:16
  • Updated

Follow the below steps to create a new customer in the Bemakers platform. 

 

Let's get started! 

 

Lets_get_started_.jpg

  1. Go to the Customers
  2. Select Create new Customer

 

Customer Type

Create_distrbuter.jpg

  1. Start by indicating the 'customer type', and the country the customer is based in: 
    • Business are your B2B Customer 

    • Consumers are your end-customer 

    • Distributor are your distributor customers 
  2. Select the country the customer is from from the drop-down

Note: If the country that your customer is from does not appear in the dropdown menu, it's because Bemakers is not supporting that market. 

 

Customer Information

You need to fill in details on the individual customer. 

 

Business Customer

Customer_information_-_Business.png

  1. Company name - the name of the entity that should receive emails from you
  2. Company email - provide the email where all communication should be sent (incl. invoice)
  3. Billing email - if you want to have invoices sent to a different email then provide that here
  4. Check this box if you wat both the company and the billing email to receive the invoice
  5. The VAT number is very important! So make sure to double-check when adding it.
    • Note: If you don't know the companies VAT, you can search for it here 
  6. Select the Payment Terms - you have the options of Net 8, 14, 30 or 60 days.
  7. Click 'Next' to fill in the address information 

 

Distributor Customer

Dist._info.jpg

  1. Distributor name - the name of the entity that should receive emails from you
  2. Distributor email - provide the email where all communication should be sent (incl. invoice)
  3. Billing email - if you want to have invoices sent to a different email then provide that here
  4. Check this box if you wat both the company and the billing email to receive the invoice
  5. The VAT number is very important! So make sure to double-check when adding it:
    • Note: If you don't know the companies VAT, you can search for it here 
  6. The Distributor Excise Number 
  7. Select the Payment Terms - you have the options of Net 8, 14, or 30 days.
  8. Click 'Next' to fill in the address information - for a Distributor customer type make sure you enter the Consignee address
 


Consumer (end-customer)

Customer_information_-_consumer.png
  1. Consumer name - name of the person who should receive emails from you 
  2. Consumer email - provide the email where all communication should be sent (incl. invoice) 
  3. Billing email - if you want have invoices sent to a different email then provide that here
  4. Select the Payment Terms - you have the options of Net 8, 14, or 30 days.
  5. In order for the consumer customer to receive the goods they have ordered, they need to be above the legal drinking age. Once confirmed check the box.
  6. Click 'Next' to fill in the address information

Note: Important - for your end-consumer customers, remember that you need explicit email consent to sent them any marketing emails. This they can provide in the check-out flow. 

 

Addresses

Customer_information_-_adresses.png

 

Click save the customer, and you have successfully created a customer!

 

 

 


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