How to Invite Business Customers to Your Wholesale Webshop?
Are you looking to expand your wholesale business by inviting business customers to make direct purchases from your webshop? It's a simple process that can help you establish strong B2B relationships and grow your sales. In this article, we'll walk you through the steps to invite business customers to your wholesale webshop.
Before you begin inviting business customers, ensure that the Brand Store feature is enabled for your webshop. If you're unsure about its status or need assistance, don't hesitate to reach out to our support team who will gladly enable it for you.
Let’s get started!
- Go to Customers
- Note: Identify the specific customer you wish to invite to your wholesale shop. Remember, this invitation is only applicable to business customers, so ensure that the selected customer falls under this category.
- Click on customer
- Within the Customer's profile page, you'll find an option labeled "Invite to Wholesale". Click on this button to initiate the invitation process.
- In the displayed pop-up, enter the following information:
- Email: Enter the email of the person that they will use for logging into your webshop. This should be their company email.
- Click on the "Send invite" button
Invitation Sent!
Congratulations! Your customer will now receive an invitation via email. This email will contain all the necessary instructions for them to proceed further.
Once your customer receives the invitation, they will have the option to accept it. After accepting, they will gain access to your wholesale shop.
With the invitation accepted, your customer can now log in to your wholesale shop using their credentials. Once logged in, they will be able to browse your product offerings and place their business-to-business (B2B) orders directly with you.
What If the Invitation Is Not Accepted?
Sometimes, the invitation may not be accepted for various reasons. Here's what you can do:
- User Missed the Email: Try to resend the invite again to ensure they receive it. Check here how to do it
- User Email Was Entered Incorrectly: Edit the user's data and change the email to the correct one. Check here how to do it
- Invitation Ended Up in Spam: Ask the user to check their spam folder, as the invitation email might have been filtered there.