What is Click and Collect
There are several benefits for you as a webshop owner to offer Click & Collect.
In addition to pleasing the customer by offering a flexible and free delivery, you have the opportunity to meet your customer face to face. You get insight into your customer group and possibly the opportunity to get some live feedback on your business.
If you also have a physical store, it even gives rise to additional sales when the customer enters your store to pick up the ordered item.